Please be advised that You are responsible for the mobile number or account you purchase Recharge for and all charges that result from those purchases. Global RA Net Services Pvt Ltd is not responsible for any purchase of Recharge for an incorrect mobile number or account number.
However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on (firstname.lastname@example.org) or posting us a message on the Contact Us page (www.getglobalnet.com/contact.php). In such a scenario you will be entitled to a full refund.
We request you to include in the email the following details -
Registered mobile number or account number
Transaction date and Order Number
We will investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 working days from the date of the receipt of your email.
- Payments are processed through Atom technologies ltd, for more details visit- https://www.atomtech.in